Although practitioners would prefer to work without legal risk, professional, ethical and legal standards and expectations do apply to all their professional activities. There are a number of practical measures that theveterinarian may implement to minimise the risk;1 nonetheless most veterinarians are likely, at some point intheir career, to have to deal with an adverse event.2 It might be a missed diagnosis or a miscalculated drugdose, or one of a multitude of other possibilities that results in the deterioration or even death of an animal.How the veterinarian (and veterinary staff ) deal with owners/clients after such an event is likely to have asignificant impact on the potential outcomes, including whether or not the matter is referred for disciplinaryconsideration and/or legal action.

by Ian Robertson

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